business Briefs

Business Briefs describe specific problems and opportunities you may be facing. You'll find suggestions for increasing revenue, decreasing costs, creating better experiences for patients, and cost justifying your investment in empathy skills.

The $95M Conspiracy
How to justify empathy skills with increased earnings from patients and lower operating costs
The Risks of Cultural Sensitivity
How empathy skills can help you cost justify your Cultural Competency Program by lowering risk to your medical practice

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